The data controller

Musikteatret Holstebro og Nørre Vosborg is responsible for the processing of your data and that it is stored and processed in accordance with legislation. If you wish to contact us in connection with the processing of your data, you can find our contact information below. We will do our best to respond to you as soon as possible.

Musikteatret Holstebro / Nørre Vosborg
Tel. +45 51152360
Mail: la@musikteatret.dk

Purpose

Responsibility is one of our core values. Therefore, we also take responsibility for which of your personal data is used. This applies whether you are a guest, customer, visitor to our website or recipient of our newsletter.

For example, when you check in as a guest, your information is used to book the room and subsequent payment. It’s not enough to just take responsibility, you need action behind your words. That’s why we focus on ensuring that our company is structured and has the right systems in place so that your information is processed correctly and stored securely.

What information is collected?

Depending on the context in which you use a service, different personal data will be collected. The information collected is necessary for the service you want. Therefore, it will often only be some specific information that is relevant. This can be, among other things:

• Name
• Address
• Date of birth
• E-mail
• Credit card information
• Phone number
• Feedback via customer surveys
• Interest – by consenting to newsletter
• Cookies – when using the website
• Log statistics – when using the website
• Handicap
• Allergy
• Food preferences
• Medical condition

For example, if special needs are requested for events due to disabilities, this will be of a sensitive nature and will be treated accordingly. If a customer has special food requirements due to allergies, this is also sensitive information and will be handled accordingly.

Cookies

We strive to offer a user-friendly website with information that is relevant to you. Therefore, we use cookies to collect, process and sort information about how visitors use our website.

Cookies can be defined as small text files that are stored on your computer. When you accept our cookies, it means that we can recognize you the next time you visit our website. This allows us to collect statistics about your digital behavior. If you want to change your consent to cookies, this can always be done in your browser. You can find a detailed description of how to delete cookies from your computer here: https://minecookies.org/cookiehandtering/

We have a strong focus on our guests’ privacy and therefore we do not resell or exchange the information with other parties.

Why is personal data collected?

The purpose of collecting your personal data can be different depending on the service you choose. The purposes can be one of the following:

• Processing your reservations and purchases of Nørre Vosborg services
• Contact you before, during or after your stay
• To fulfill your request for services
• To fulfill a contract
• Optimization of Nørre Vosborg’s services
• Optimizing communication and marketing
• Managing your relationship with Nørre Vosborg
• Marketing and marketing
• Compliance with legal requirements

Safety and security

To ensure that your personal data is processed correctly, electronic systems are used that meet the requirements of the legislation. At the same time, statutory data processing agreements are in place with all relevant suppliers.

For you, this means that your data is processed and stored in accordance with applicable legislation. Legal basis Our work with your personal data is legally based on three legal bases:

• Consent
• Necessary treatment
• Legitimate interest

When you as a customer choose to click “yes please” to our newsletter or other form of contact, you consent to Musikteatret Holstebro / Nørre Vosborg contacting you digitally. If you enter into a contract with us, the processing of your personal data will be “necessary processing” in order for you to receive the requested service. This may include name, address and credit card information that is necessary in order to complete the processing.

Legitimate interests pursued by Nørre Vosborg include statistics, customer surveys, interest-based marketing and analysis of general user behavior. The purpose is, among other things, to improve your benefits, your experience and the quality of our services. The processing of your personal data is furthermore required by law for Musikteatret Holstebro / Nørre Vosborg. This is the case, for example, in connection with guest registration at check-in, where the legislation states which personal data we are required to register.

Your rights

When your personal data is processed at Musikteatret Holstebro / Nørre Vosborg, you have specific rights under the General Data Protection Regulation. You have these rights to ensure:

• Transparency about who processes your data
• Ability to gain insight into what data is being processed
• Possibility to request deletion or rectification of data

The most important rights for you and your engagement with us are:

1. Disclosure obligations including:
   – Identity and contact details of the controller and its representative, if any.
   – The purposes of the processing for which the personal data will be used and the legal basis for the processing.
2. Right of access including:
   – The purposes of the processing.
   – The categories of personal data concerned.
3. Right of rectification here:
   – Correction of incorrect information.
4. Right to erasure including:
   – Erasure of personal data that is no longer necessary to fulfill the purposes for which it was collected or otherwise processed.

If you apply for a position at Musikteatret Holstebro / Nørre Vosborg, your data provided in connection with the application will be processed. This is often general personal data such as name, address, telephone number, e-mail address and any current and previous employment. Your application will be stored for up to 6 months in case of rejection.

Request & complaint

If you wish to exercise your rights, please contact the following email address: la@musikteatret.dk keep the following:

• Your signature
• Name
• Address
• Phone number
• Email address
• Reason for contact

This is to ensure that only you have access to your information. We do our best to respond to you as soon as possible and maximum within the allowed month.

If you are dissatisfied with the way we process your personal data, you have the right to complain to the Danish Data Protection Agency. You can contact the Danish Data Protection Agency on the following website: www.datatilsynet.dk

Images

The Nørre Vosborg Foundation has the rights to the images. If third parties wish to use the images, this must be agreed with the Nørre Vosborg Foundation.